Protect Your Business and Personal Assets with Navigant Insurance's Comprehensive Coverage Solutions

Welcome to Navigant Insurance, your trusted partner in safeguarding your business and personal assets. We understand that both aspects of your life require comprehensive protection, and we are here to provide you with tailored coverage solutions that address your unique needs.

Fill out the form below to get a quote!

I agree to terms & conditions provided by the company. By providing my phone number, I agree to receive text messages from the business.

About Us

Navigant Insurance Solutions, LLC

Your Trusted Partner in Comprehensive Coverage Solutions

As a leading insurance provider, we specialize in protecting businesses and individuals with personalized service and attention to detail. With a deep understanding of the unique challenges you face, we offer tailored commercial insurance lines for industries such as marine, environmental, oil and gas, and more. Additionally, our wide range of personal lines coverage options ensures that your home, auto, life, and other assets are safeguarded. With Navigant Insurance, you can rely on our expertise, exceptional customer care, and commitment to building lasting relationships. Discover peace of mind and secure your future with Navigant Insurance today.

Best insurance company,houston

At Navigant Insurance, we believe in the power of partnerships. That's why we have established strong alliances with leading industry organizations and trusted insurance providers. Through these partnerships, we are able to enhance our services and offer our clients access to a wide range of specialized expertise and comprehensive insurance solutions. Our collaborative approach allows us to stay at the forefront of industry trends, provide innovative coverage options, and deliver exceptional value to our clients. We take pride in our network of partnerships, as they enable us to better serve the unique needs of our clients and ensure their peace of mind when it comes to their insurance protection.

Commercial Coverage


General Liability Insurance

Essential coverage for businesses, protecting against third-party claims for injury, property damage, and personal injury.


Commercial Property Insurance

Safeguards physical assets like buildings, equipment, and inventory from perils such as fire, theft, and natural disasters.


Workers' Compensation Insurance

Provides benefits for work-related injuries or illnesses, offering medical expenses, wage replacement, and rehabilitation support.

Personal Coverage


Homeowners Insurance

Protects homes and personal belongings from damage or loss due to natural disasters, theft, and liability for accidents on the property.


Auto Insurance

Mandatory coverage ensuring financial protection for vehicle damage, accidents, and liability for injuries or property damage caused by the insured.


Life Insurance

Provides a financial safety net by offering a payout to beneficiaries, covering expenses, debts, and maintaining financial stability after the insured's death.

Raving Reviews

We listen to our customers.

"Meredith is the best. She has helped us with our insurance needs for a year now. She is great with her communication and stays on top of everything. At renewal time, she makes sure you are getting the best rate possible. Highly recommend!"

Tyler Morris

© 2022 Copyright.All rights reserved.

Insurance Resources & Insights

Mastering Effective Complaints in Insurance: A Guide to Getting Your Claims Resolved

Mastering Effective Complaints in Insurance: A Guide to Getting Your Claims Resolved

March 13, 20242 min read

Mastering Effective Complaints in Insurance: A Guide to Getting Your Claims Resolved

Effectively navigating insurance claims is an essential skill that ensures your concerns are heard, and resolutions are reached promptly. Whether you're dealing with a denied claim, delayed processing, or any other insurance-related issue, mastering the art of effective complaints is crucial. Here's a comprehensive guide tailored to insurance claims, helping you communicate grievances with Navigant Insurance and ensuring your issues are resolved satisfactorily.

1. Define Your Claim Clearly: Start by clearly defining your insurance claim. Outline the specifics of your policy, the incident leading to the claim, and the resolution you seek. A well-defined claim sets the groundwork for effective communication.

2. Choose the Right Claims Channel: Select the most appropriate channel for filing your insurance claim. Navigant Insurance may have specific channels for claims, such as dedicated hotlines or online forms. Opt for the channel that aligns with your preferences and the nature of the claim.

3. Maintain Calm and Composed Communication: Keep a calm and composed demeanor when communicating your insurance claim. Avoid confrontational language and strive for a respectful tone. Effective communication enhances the likelihood of a positive response.

4. Provide Evidence and Policy Details: Support your insurance claim with relevant evidence and policy details. This may include incident reports, photographs, or any documentation that strengthens your case. The more information you provide, the smoother the claims process.

5. Be Constructive in Your Feedback: While expressing dissatisfaction, be constructive in your feedback. Offer insights into how the claims process could be improved and highlight specific outcomes you desire. A constructive approach contributes to positive change.

6. Follow Up on Your Insurance Claim: If your initial claim doesn't progress, be proactive in following up. Utilize the same channel you initially chose, inquire about the status, and express your commitment to resolving the claim. Polite persistence is often key.

7. Escalate Within Navigant Insurance: If your claim isn't progressing as expected, explore escalation options within Navigant Insurance. This may involve contacting higher levels of the claims department or seeking assistance from designated escalation channels.

8. Know Your Insurance Rights: Understand your rights as a policyholder. Familiarize yourself with the terms and conditions of your insurance policy and any regulations that protect your rights. Knowledge empowers you in the claims process.

9. Learn from the Claim Experience: Every claim experience provides an opportunity for learning. Reflect on the situation, understand any shortcomings, and use the experience to make informed decisions in future claims.

10. Acknowledge Positive Claim Resolutions: If your insurance claim is successfully resolved, acknowledge and share the positive outcome. Recognize Navigant Insurance's efforts and express your satisfaction. Positive feedback reinforces good practices.

Conclusion: Mastering effective complaints in insurance claims is an invaluable skill. By approaching claims strategically and communicating assertively, you enhance the likelihood of resolving issues promptly with Navigant Insurance.

Insurance claimseffective complainingclaim resolutionNavigant Insurance

Ricky Wong - Experienced Insurance Agent Committed to Your Protection

Ricky Wong is a seasoned insurance agent with a passion for providing comprehensive coverage solutions to individuals and businesses. With over a decade of experience in the insurance industry, Ricky brings a wealth of knowledge and expertise to the table. He is dedicated to understanding the unique needs of his clients and tailoring insurance solutions that provide maximum protection and peace of mind. Throughout his career, Ricky has established a strong reputation for his exceptional customer service and attention to detail. He takes the time to listen to his clients, assess their risks, and recommend insurance options that align with their specific requirements and budget. Whether you're a small business owner in need of commercial insurance or an individual seeking personal lines coverage, Ricky's commitment to delivering outstanding service remains unwavering. Ricky's expertise spans across various insurance specialties, including commercial liability, business auto, property, cyber insurance, as well as personal lines such as home, auto, life, and more. He stays up-to-date with the latest industry trends and regulations to ensure his clients receive accurate and reliable advice.

Back to Blog

Speak to Your Agent

Speak with one of our knowledgeable agents today and discover the perfect insurance solutions for your specific needs.


Call Us for Any Questions

(281) 398-0001

A Note From Ricky Wong

Welcome to Navigant Insurance! I'm delighted to have you here. As the owner, I personally want to extend my warmest greetings and thank you for considering us for your insurance needs.

At Navigant Insurance, we understand that finding the right coverage can be a daunting task. That's why our dedicated team is here to assist you every step of the way. We pride ourselves on delivering exceptional customer service and tailored insurance solutions that provide peace of mind.

Whether you're a business owner in need of comprehensive commercial insurance or an individual looking to protect your home, auto, or other assets, we have the expertise to guide you. Our commitment to understanding your unique requirements allows us to recommend the most suitable policies, ensuring that you have the coverage you need when it matters most.

We believe in building lasting relationships with our clients, based on trust, reliability, and integrity. Our goal is to be your trusted partner in managing risks, reducing costs, and protecting what matters most to you. You can count on us to listen attentively, provide personalized recommendations, and navigate the complexities of the insurance landscape with you.

I invite you to explore our website, learn more about our comprehensive coverage options, and get in touch with our knowledgeable agents who are ready to assist you. We are here to answer your questions, address your concerns, and help you make informed decisions that align with your specific needs.

Thank you for considering Navigant Insurance. We look forward to serving you and being your reliable insurance provider. Together, we can safeguard your future and provide you with the peace of mind you deserve.

16420 Park Ten Place, Suite 410

Houston, Texas 77084


(281) 398-0001